The leading authority in

Conversation-Based Intelligence

Experience faster, more accurate, and predictive VoC
and brand insights that deliver actionable intelligence
and measurable business results.

AI-powered market research (MRX) solutions
are transforming the adoption of innovative
approaches in the industry. 

Our customers get

Comprehensive Integrations

Streamlined Insights

Innovative Analysis

Data Enrichment

Accurate Reporting

Our Product Suite

Our powerful software helps reinventing VoC and brand intelligence
through powerful, patent-pending proprietary  AI technology

Trusted by Top Brands of the World

Explore Solutions

Decision Intelligence for the Social Age

Our powerful “decision intelligence” family of solutions are the first to fuse real time conversation and social data streams with sophisticated custom NLP classification, advanced analytics, and applied AI.
Converseon solutions provide unprecedented foresight, eliminate dangerous “blind spots,” and predict the business outcomes of your decisions before you make them. In short: a critical new predictive guidance system for the social age designed for…

Brand
Reputation

Customer
Experience

Brand
Relevance

ESG
Efforts

Innovation

From Unstructured Noise to Research Grade Data

Our proprietary CMM (Consumer Memory Metric) distills volatile and irregular volumes of social conversation data into a powerful, statistically meaningful, time-sensitive scoring system on a -100 to +100 scale. The SFI condenses key signals and incorporates consumer memory to rigorously track brand performance over time clearly separating the meaningful signals that matter from the noise.

Our Formula For Success

We solve not only the “what” the “how” the “what’s next?” but also the “what to do?” via business simulators to inform decisions that impact the most relevant business outcomes such as sales, customer loyalty, and shareholder value. Whether via API, dashboards, or partner solutions, we make adoption and solution use, simple and seamless.

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Explore our Solutions

Powered by proprietary “Life Event” technology and industry professionals with over 40 years of experience, NexGen EAP empowers your employees to enrich their mental health and support them through every stage of life.

Partner With Us

Training focused on personal development and professional development.

Join Our Network

Training focused on personal development and professional development.

Trusted by worldwide top companies

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“The combination of Converseon’s custom NLP and predictive modeling has helped us accelerate, evolve and drive broader adoption of our social listening efforts. In addition to advancing our social listening capability, Converseon ML models have made our social listening data more trustworthy and relevant, allowing us to complete our research with confidence.” 

Ben Klein

Consumer Intelligence at Johnson & Johnson

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Our Recognitions

Forrester Groundswell Award
Digiday’s SAMMY Awards

(with IBM)

Recognized by Forrester
AI Breakthrough Awards
iCom Data Creativity Awards

Resources

Read, watch, and register for the latest Converseon and industry related news, events, webinars, blogs, case studies and more in our Resource Center.

Achieving trusted AI in Social Listening

WEBINAR

A Practical Overview with the Conversus NLP Platform at Greenbook Tech Showcase At Greenbook Insights Tech Showcase Converseon’s VP of Solutions, …

How Walmart uses Social Data for Reputation Ma...

WEBINAR

A Practical Overview with the Conversus NLP Platform at Greenbook Tech Showcase At Greenbook Insights Tech Showcase Converseon’s VP of Solutions, …

Ask Me Anything: State of Measurement For Short...

WEBINAR

A Practical Overview with the Conversus NLP Platform at Greenbook Tech Showcase At Greenbook Insights Tech Showcase Converseon’s VP of Solutions, …

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